• Information Architecture
• Wireframing & Prototyping
• Usability Testing
• Visual Design
• User Research
• Figma
• Miro
• Sketch
• InVision
• Adobe XD
VMLY&R | UX Designer
April 2021-present, New York City
• Handling all UX research, wireframing and client presentations for premiere clients AstraZeneca and Pfizer.
• Currently overseeing 6 work streams for Ford on behalf of an Associate Director where I am working cross-functionally with Strategy in order to uncover customer pain points.
• Working with our Strategy and Insights group to leverage primary research, personas, task analysis, and heuristic and competitive reviews to craft industry-leading user experiences
• Creating information design and navigation systems for internet , intranet and extranet sites, as well as online and mobile applications
• Creating and refining user experience thought expressed as deliverables, including task and gap analyses, content analysis and strategy and feature/functionality matrices, usage scenarios, site maps, wireframes, flow diagrams and user-requirements documents
WeWork | Community Lead
August 2019 - August 2020, New York City
• Worked interdepartmentally with construction, design, account management and other relevant teams for a custom build out of enterprise member Dropbox’s floor.
• Decreased monthly average support requests from members by 65% by creating SOPs to maintain a swift request and issue resolution.
• Designed and developed a community COVID-19 poster which was highlighted by C-suite executives and distributed to 800 locations across 120 cities worldwide.
• Primary point of contact for members of Tri-State’s number one revenue-driven building, consisting of 3,000 members and over 500 companies.
Sacks & Company | Publicist
September 2017- April 2019, New York City
• Executed over 80 press campaigns for legacy, established and debut artists/bands including Tom Petty, Idina Menzel, Philip Glass, Mumford & Sons, King Princess and many more.
• Spent one year as the sole liaison between interested press contacts and our roster of 80 clients and their management team.
• Secured over 200 press opportunities in print, online, public radio, late night and morning television for our clients.
UX Design Immersive Course
General Assembly
2020
Bachelor of Arts, Media Studies
University of Virginia
2017